Know who's on every service.And who's missing.
Pick any Autotask service and see every customer on it — at the price they actually pay. Flip it round and you've got the migration list for your new package, sorted by revenue.
Service Coverage
Which customers have which services — and what they pay for them · Contracts synced 06:12
Customers not on it
28
of 72 customers under contract
Coverage
61%
Total users
1,208
avg £22.50 per user/mo
Revenue from this service
£27,180
per month across 44 customers
28 customers are not on Essentials Package — User. £14,630/mo of recurring revenue sits with them — sorted biggest first, with each customer's largest current service so you can see what they're on instead.
| Customer | Largest service | Seats | Recurring £/mo | Renewal |
|---|---|---|---|---|
| Pennington Legal | Managed Support (Legacy) | 41 | £1,512 | 12 Sep 2026 |
| Veltway Engineering | Complete Care (Legacy) | 35 | £1,306 | 3 Nov 2026 |
| Silverbeck Estates | Managed Support (Legacy) | 24 | £918 | 28 Jan 2027 |
| Tidegate Shipping | Hosted Desktop | 19 | £742 | 15 Feb 2027 |
| Foxbridge Motors | Complete Care (Legacy) | 11 | £389 | 30 Sep 2026 |
Time the switch to the renewal — the two amber rows are this quarter's migrations.
Illustrative data — company names and figures are fictional.
Set a floor. Hear the morning they drop below it.
A shrinking contract is the quietest kind of churn. Watch any service per customer, set a minimum licence count, and Canopy emails whoever you choose the day after Autotask shows them slipping under — a conversation before renewal, not a surprise at it.
Services below their minimum
| Customer | Service | Current | Minimum | Status | Alert email |
|---|---|---|---|---|---|
| Pennington Legal | Managed Backup | 38 | 45 | Below | Sent 14 Mar |
| Tidegate Shipping | Hosted Desktop | 12 | 15 | Below | Sent 14 Mar |
| Foxbridge Motors | Email Security | 9 | 10 | Below | Pending next sync |
| Silverbeck Estates | Microsoft 365 Business | 26 | 24 | OK | — |
Service alerts — Pennington Legal
One email when a service drops below its minimum, one when it recovers.
Always sent to (default)
alerts@yourmsp.co.ukIllustrative data — company names and figures are fictional.
Licence-drop alerts
Set a minimum per service, per customer. If the nightly sync shows them slipping below it, Canopy emails whoever you choose — the morning after, from your own mailbox.
Find any service in seconds
A searchable catalog of every service and bundle on your contracts, each with a live customer count. Type three letters, not scroll three pages.
On it / Not on it
The flip is the feature. One click turns "who has our new package" into "who still needs moving" — the migration checklist writes itself.
The price they actually pay
Unit prices come from each contract's adjusted rates, normalised to monthly — so grandfathered and negotiated pricing is visible, not averaged away.
See what they're on instead
Gap customers show their largest current service — so you know whether you're migrating a legacy package or selling something new.
One-click CSV
Export either list — coverage or gap — and hand your sales team a call sheet sorted by revenue.
Fresh every morning
The same nightly Autotask contract sync that powers the MRR Evaluator. No extra setup, no extra API load.
Your next package migration, already listed.
Every customer, every service, every price — and the gaps your sales team should be calling.